I purchased my first Vehicle from here yesterday, and it was an absolute pleasure. David Pittman worked with my budget, which made the experience seamless. Everything was straightforward; from vehicle cost, additional taxes and fees, to paperwork showing exact work done to the vehicle while in their possession. 100% transparency at this place, I highly recommend this dealership. Thanks Burlington Volkswagen!!
We started off only getting a car for my wife then ended up getting me one as well. Steve taylor is one of the greatest sales men I've worked with. He treated me and my family like family and worked every number and factor to get us where we were comfortable. Jeff the sales manager was also great gave me some fatherly advice and really hooked us up. And they treated my son like he was getting a car too. He left with two toy bettles lol. Honestly the best team of people to ever do car buying buisness with!!!! They need 10 stars!
Bought our Tiguan from here. Amazing customer service!
Thank you to Jim in service. What a great guy. He absolutely went above and beyond. Thank you Jim.
I inquired about a specific vehicle from inventory through cargurus. Ray called me within 2 mins told me the truck was available and scheduled an immediate appointment. Upon arrival I was greeted by Melvin the GSM, and then Steve my sales Consultant. Both made the process quick and painless and within a few hours I was driving away in my new truck. Thanks again to the staff at Burlington VW. No games, no smoke and mirrors, just 100% transparency!! I would highly reccomend!!!
Every employee I've met here has been extremely kind and the service department is very helpful. Highly recommend these guys.
DONT GO ANYWHERE ELSE BUT HERE! Join the Burlington Volkswagen family. Don’t need to purchase a Volkswagen to join they have tons of used cars as well. Melvin and the whole team at Burlington Volkswagen are the best and will get you the best deal! Wouldn’t be driving around in my new 2015 wrangler If it wasn’t for Melvin and Dave so go check them out !
Where to begin-This place is like when your buying a boat-“The best two days of your life is the day you buy a boat and the day you sell it”1. Sales was very good at making a deal and getting me on my way....Feb 19th(ish)2. Then came the issues-within one weekA. mirror fuse blew- mirror had to be replacedB. Starter went lost 6 hours at work and had to be towedC. Had to pay for my own rental3. Proper alignment nv done after 2.5 weeks of owning Front tires inside wore extremely poorly. $140 for a full 4wd alignment.( did not even ask for new tires)4. Called and drove to dealer 3 weeks later (March 9th) to get a refund for the two mentioned items-promised a refund for alignment and rental-its April and nothing. Apparently, a large company has one person for writing checks.Its been over 5 weeks now still pending- i did not ask for Replacement tires, i just wanted to be reasonable and get refunded for what should have been right from the beginning. I would not recommend unless you want headaches. I found out my parents bought a car her and had tons of issues with Zero help. Lucky they sold the car.All communications have been saved and filed, with photos if any potential buyers want proof.
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