I had the pleasure of working directly with Steve in Sales and Tim in Finance. Both made what could typically be a very stressful experience a very enjoyable one. I went into the Burlington VW dealership on a Saturday after working a very long day (and week) in Old City Philadelphia anticipating anxiety, stress and your stereotypical bait, tackle and haggling only to feel relaxed and at ease minutes after arriving and left excited and with a smile. Steve has the patience of a Saint and he worked with me from the minute I sat down in his office. I researched and did my homework for a month plus Amen for the Internet and went there full of knowledge about the year/make/model of what I wanted and what I could afford. Steve did the rest. I LOVE LOVE LOVE my Tiguan!!! 2017 was a God awful year for me so I am having a do-over starting with my VW! Precertified used is a great way to go if you can't afford new because it looks, feels and drives as if its brand NEW! Keep in mind I wanted this make and model but for those of you pining for a new VW I strongly suggest to look into pre- certified used. I'm so happy and p.s. I don't like to order a pizza on the phone let alone buying a car by myself and I did it! One last note It was the coldest night in 2020 it was late on a Saturday and I did not feel rushed or pressured or was made to feel that I was monopolizing anybody's evening whatsoever. Thanks again Steve, Tim and Melvin!!
My experience at Burlington Voltswagon was very good today My salesman Dave Pitman which he was my salesman before a couple years back was very awesome today so me a 2019 Jetta that I am very happy with it got me a good deal and I am very grateful he is the best he deserves to be employee of the year
When I arrived at Burlington VW, Christian came out to greet us with a big smile. I was there to purchase my first car and had a lot to think about but Christian asked about my decision making factors to help guide me in choosing the right car for me. He was excited and passionate about what he does and he really knew what he was talking about. He was patient and friendly the whole time even though I took 6.5 hours of his time, and he explained everything thoroughly and honestly so that I would understand everything I needed to know. Christian worked with me and put in his all to come up with a good price for me. I am happy with our experience together and with my new VW Jetta!!-Joanna
Bought a gorgeous Beetle here, the staff was awesome & I couldn't be happier with my purchase!
Jonathan Chan was excellent to deal with. Informed, no pressure, every question answered.
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